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Effective Date: March 20, 2024


Welcome to Deepwell! At Deepwell, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect from our users, how we use it, and the measures we take to protect it, specifically within the context of our program.


1. Information We Collect

Anonymized Usage Data: We collect data about how you use our services, including the exercises you perform, the duration of your sessions, progress in programs, and any interactions within the VR environment. This data is collected in a way that does not personally identify you and is used to improve the functionality and user experience of our services.


Health and Fitness Information: We may collect health-related information that you provide, such as your usage history, health metrics, and feedback on your progress. This information is used to personalize your experience and to provide guidance.

Device and Sensor Information: We may collect information from the VR headset and any connected sensors or devices, including motion, orientation, and environmental data. This information helps us to enhance the interaction with our application and ensure the proper functioning of health exercises.


Other data: Any data not explicitly mentioned in this document, we will handle according to the guidelines set forth in this Privacy Policy or as otherwise communicated at the point of collection.


2. How We Use Your Information

To Provide and Improve Our Services: We use the information collected to deliver personalized programs, to understand how our services are being used, and to make improvements for a better user experience.


To Communicate with You: We may use your personal information to respond to your inquiries, to send you updates about our services, and to provide you with information that may be of interest to you.


3. Sharing Your Information

We place the utmost importance on the privacy and security of your personal information. To this end, we strictly adhere to a policy where we do not engage in the sale, licensing, renting, or lending of your personal information to third parties under any circumstances. This commitment ensures that your data remains confidential and is used solely for the purposes outlined in our Privacy Policy, aimed at enhancing your experience with our services.


4. Managing Your Information

Access and Updates: You can request access to the personal information we hold about you and update any incorrect or outdated information.


Deletion: At your request, we will delete or anonymize your personal information and any user-generated content, unless we are required to retain it by law or for legitimate business purposes.


5. How We Use Your Data

Our use of your data is focused on two key areas to enhance your experience and the overall quality of our service. Firstly, we utilize the data to operate, support, and maintain Zengence. This involves tailoring our services to better suit user needs based on the data collected. Secondly, we engage in analytics to gain insights into how Zengence is used. These insights, which are aggregated, de-identified, or anonymized to ensure individual users or devices cannot be identified, are instrumental in helping us refine and improve our content. Through this approach, we aim to provide a more enriching and effective experience for all users.


6. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.


7. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

DeepWell DTx
5608 17th Ave Nw, Seattle, Washington, 98107


By using our services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. Your continued use of our services after any modifications to this Privacy Policy will constitute your acceptance of such changes.

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